Automating the Process of Listening to Customer Voices #Shorts
Automating the Process of Listening to Customer Voices #Shorts
#AppDevelopment #Lovable #n8n #WorkAutomation #LeaveOnTime #shorts #WorkAutomation #Productivity #FakeWork #NoCode
If you're busy all day but have nothing to show for it, you're doing 'fake work.' How to start doing real work with AI. 'Lovable,' the tool that lets you build web apps in 1 minute by chatting with AI, like "Build me an OKR dashboard." Check out more shocking features in the full video! n8n automation deletes the repetitive tasks that devalue your time, like organizing customer feedback and compiling reports.
Full video link: https://youtu.be/sakFzGGkoj0
Are you just 'pretending' to be good at your job? Yes, you heard that right. That moment when you've been busy typing away and jumping from one back-to-back meeting to another all day, but when it's time to go home, you can't easily answer the question, 'What did I actually accomplish today?' We call this 'fake work.' I've spent six years working as a PM with a design background at an AI startup, launching and failing hundreds of projects. In that process, I discovered the biggest difference between successful teams and stagnant ones: 'Leverage.' Successful teams don't grind away their personal time; they use systems and tools to achieve 10, or even 100, times the results with the effort of 1. The same goes for individual success now. In the AI era, competence isn't about 'how long you work,' but 'how you create overwhelming leverage with powerful tools.' This means the era where working late was a measure of diligence is now completely over. While pondering this, I came across a video by Dan Martell, a 2-million-subscriber YouTuber and successful entrepreneur whom I admire. He says something very important in his video: 'The way to get rich in the AI era isn't by working harder, but by mastering the tools that reduce your work.' It was a real eye-opener. I knew this was it. So today, I'm going to reinterpret Dan Martell's grand theme of 'how to get rich' for the reality of us PMs, planners, designers, marketers, and solopreneurs, as 'how to become an irreplaceable talent.' If you watch this video to the end, you'll get three concrete weapons that will transform you from someone who wastes time on simple, repetitive tasks into a key talent who penetrates the essence of projects. All without developers or a single line of code. So, let's unveil the first weapon. The first tool is n8n. Many of you might think of 'Zapier' when you hear 'work automation.' While it's a good tool, the costs can get quite high as workflows become even slightly complex. n8n is an open-source automation tool that offers much more powerful features and can even be started for free. If you self-host it on your server, you can use it almost without limits. Now, let's take a look at your reality. Aren't you doing these things every day? First, processing customer feedback. You receive survey responses from Google Forms or Typeform, organize the results in Excel, copy the key points to Notion, and share them with the relevant department on Slack. You're probably spending at least 30 minutes a day on this process. Second, weekly progress reports. Are you spending all your crucial morning hours on Mondays scraping your tasks from Jira and Asana to decorate a PowerPoint or Notion page for your report? Third, new customer onboarding. When a customer pays for your service, you send a welcome email, register their information in the internal CRM, and send a Slack notification to the person in charge. If you're still doing all this manually, your time is being stolen from you. These are the very tasks that devalue your time—the 'fake work.' It's simple labor that requires neither creativity nor expertise. Now, look at the screen. This is the n8n workflow builder. It looks more like assembling LEGO blocks than coding. I'll show you a workflow I actually use. See this 'Typeform' node? This workflow starts when a new feedback is submitted. Following the arrow, it connects an 'OpenAI' node to summarize the incoming feedback text into just three lines and even perform a sentiment analysis to determine if it's positive or negative. Then, it sends the result to a 'Notion' node, which automatically stacks it in a database. Simultaneously, a 'Slack' node sends a notification to the designated channel with the AI-summarized content, saying 'A new customer feedback has been registered!' It takes only about 30 minutes to set up this workflow once. But with this 30-minute investment, you'll save an hour every day and evolve from someone who simply copies and pastes feedback to someone who 'derives insights based on AI-analyzed data.' Which person will be recognized for higher value? The answer is clear. The second tool is Lovable. Everyone has those ideas shelved in the back of their minds, thinking, 'Ah, if there were a service like this, it would be a huge hit.' Honestly, you probably have more than 10, right? But why can't you execute them? Because you have to write a complex plan to explain to the dev team, ask a designer to draw up a wireframe... The process is so long and complicated that the excitement fizzles out before the idea becomes a reality. Lovable completely shatters this process. It's a service where you build websites and apps literally by 'chatting' with an AI. Seeing is believing. I'll show you the process of me giving commands to the AI directly. Okay, I'm now going to create a 'simple dashboard to manage our team's OKRs.' No coding, no Figma, nothing is needed. I just type what I want in plain language into Lovable's chat window. I'll type this: "Create the main screen. Set the title to 'CallitAI Q3 Objectives' and show three objectives in a card format." Now, look at the screen. The basic structure is created in an instant. Amazing, isn't it? Let's get a bit more detailed. I'll type again: "For each card, allow adding three key results, and next to each key result, add a progress bar that can be adjusted from 0% to 100%." Did you see that? The card UI on the screen updated immediately, and a functional progress bar appeared. As a PM with a design background, this was truly shocking. In the past, creating this one screen would have required a planning meeting, drawing it in Figma, handing it off to a developer... It would have taken at least half a day. But now, it took less than a minute. And that's not all. When I type, "Also, add a dark mode toggle button in the top-right corner," a dark mode toggle appears on the screen, and when you click it, the screen actually turns dark. Are you getting it? This isn't just about creating mockups. It's the experience of assembling a functional web app by conversing with an AI. Now, you no longer need to create a 50-page PowerPoint to explain your idea. Just open Lovable and turn your idea into reality with your words. Whether it's an internal tool for your team or an MVP for customer validation, it can be anything.
The final and third tool is Atlas. This is the tool Dan Martell explained first and for the longest time. It's often used for capturing B2B sales leads, but I approach it from the perspective of 'automating initial customer interviews.' Imagine you've launched a cool side project and gathered 100 beta sign-ups. Listening to the voices of these 100 people is the key to success. But when are you going to email and call all of them to schedule interviews? For a solopreneur, it's next to impossible. Atlas is a service that lets you hire an AI voice agent, or an 'AI voice assistant.' While you sleep, this AI assistant calls all 100 of your potential customers. It asks them questions we've designed in advance, receives their answers, transcribes them, and even creates a report. For example, you could input a script like this into Atlas. The AI would make a call like this: 'Hello, [Name]. This is the AI agent from CallitAI. Thank you for signing up for our beta service. May I ask you a few quick questions?' If the person says 'yes,' 'Thank you. What problem were you hoping to solve by signing up for our service?' 'What is the feature you are most excited about in our service?' What if the raw answers from 100 people, collected this way, were perfectly organized on your Notion page the next morning? Based on this, you can set priorities for product development and refine your marketing messages. By automating the process of listening to your customers, you can understand market needs and improve your product 10 times faster than your competitors. Today, we've taken a deep dive into three tools: n8n for automating repetitive tasks, Lovable for turning ideas into reality, and Atlas for automating customer validation. Do you see what these three tools have in common? They transform you from a 'bricklayer' into an 'architect designing the building.' They allow you to focus your limited resources of 'time' and 'effort' on what matters most—essential work like 'devising strategies, solving creative problems, and deeply connecting with customers.' This is the power of 'one who masters the tools' that Dan Martell talked about, and it's the key secret to not just surviving, but thriving overwhelmingly in the AI era. Today, right now, take a look at your to-do list. And ask yourself this question: 'Which of these tasks can I delegate to AI?' The tools introduced today will be a powerful compass on your journey to find the answer.
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Originally published on YouTube: 10/30/2025